C-IQ Certification


"To get to the next level of greatness, depends on the quality of the culture, which depends on the quality of the relationships, which depends on the quality of the conversations. Everything happens through conversations." Judith E. Glaser

We strive to:

  1. Elevate the quality of conversations across an entire team or organization
  2. Create positive change in an organization
  3. Enable people to embrace and navigate change in healthy ways
  4. Prevent rituals that become toxic over time
  5. Improve team success


Our goal is to certify individuals who are driving change within an organization, with team, and with individuals.

We work with:

  • Executives
  • Coaches
  • Organizational development professionals
  • Human resource professionals
  • Trainers employed by client companies
  • Talent management professionals
  • Internal consultants


Conversational Intelligence® for Coaches Certification is offered by WBECS

Custom certification programs for corporations can be on-site, through webinar programs and reach offices around the world.


Conversational Intelligence® for Coaches Certification is offered at various times during the year.

Custom Certification programs can be scheduled to complement corporate functions.


Call for Pricing

Our Conversational Intelligence® Certification is designed to enable corporate leaders and teams to elevate the quality of conversations and create positive change within their organization. Certification is uniquely positioned to help leaders, and HR Executives to influence the workplace culture, and the conversations that take place in an organization – bringing the organization to the next level of greatness.

We are continually adding to the depth and breadth of our programs and Certification by including the most up to date research, pioneering insights and provocative applications from the fields of Neuroscience and Anthropology.

Our partner WBECS, along with our Benchmark Communications, Inc. Consulting Team of highly skilled practitioners all play a role in certifying individuals, teams, and organizations in our core disciplines.

A Conversational Intelligence® Certified Practitioner (Individual or Corporation) will demonstrate:

  • Mastery of WE-Centric leadership skills
  • Mastery of Conversational Intelligence and its applications to elevating Individual, team and Organizational Success.
  • Personal Awareness and skills necessary to create positive change and transformation in their organization.


After Judith E. Glaser’s passing in November 2018, and a very difficult time of transition and recovery, the CreatingWE® Institute and WBECS are grateful to look back on a successful year of Conversational Intelligence® in 2019.

We thank and congratulate our Certification Leadership Team and the WBECS Team for stepping forward to complete the C-IQ for Coaches Certification program. They all made Conversational Intelligence® a reality. They all stepped into the unknown, with great Courage and great Trust, to conduct and enhance the C-IQ Certification program.

A special Thank You to the Certification Leadership Team and the WBECS team!

Debra Pearce-McCall
Maria Escobar-Bordyn
Rhonda York
Ute Franzen-Waschke
Wendy Balman
Ben Croft
Marva Sadler
Annemarie Provisero
Dino Bosak
Dimi Kassari

And in addition, all those who worked behind the scenes were extremely supportive in sharing their knowledge, wisdom and experience. Without these people, the 2018/2019 C-IQ for Coaches Certification Program would not have been a reality.


In August, our 2018/2019 cohort graduated and became certified in Conversational Intelligence®. We want to thank all of you for your dedication, your incredible wisdom, insight and phenomenal skills in Conversational Intelligence®. At the CreatingWE® Institute, we are excited for you. And Judith would share your excitement as you bring Conversational Intelligence® into the world moving forward.

Congratulations to all Coaches Certified in Conversational Intelligence®

We are also pleased that you will continue Judith’s legacy by spreading the knowledge of Conversational Intelligence® around the world. You are the keepers of Judith’s flame!

We are proud to announce there are over 3,000 coaches worldwide who have attended the C-IQ for Coaches webinars presented by WBECS, and 900 of those participants have earned the degree, Certified in Conversational Intelligence®.   

Richard D. Glaser, PhD
Chairman, The CreatingWE® Institute

CIQ GeographyMap2019

The Certification and Immersion Process for Organizations

Step 1Step 2Step 3Step 4
An interview with the organization to define the applications and desired outcomes Design of a customer tailored intervention with the Conversational Intelligence® Certification a part of the design process Internal Consultants, Coaches and Executives experience the Certification Work with Benchmark Communications, Inc. on the integration of C–IQ in a Transformational Agenda for immersing the organization in experiencing C-IQ and its application to elevating business success

The Certification and Immersion Process for Coaches

Coaches participate in a WBECS webinar series offered worldwide, that touches on all aspects of Conversational Intelligence®. These programs are conducted by our Leadership Team in conjuction with the WBECS team.

For more information on how to benefit from Certification in Conversational Intelligence for Leaders, Teams and Organizations – please fill out this form: