News

entrepreneur-logo

No matter what the path, the entrepreneurial journey always begins with a mindset. That's why Entrepreneur delivers distinctive content on every road taken by the independent thinkers, builders and leaders driving economies across the world. Judith E. Glaser joins other thought leaders to discuss, enhance and develop the entrepreneurial journey through Conversational Intelligence.

Read For Any Thing Podcast Episode 8

People with conversational intelligence can harness the power of words and do more than just communicate. These people can truly create trust and space for innovation. When that space is created, a certain type of magic is possible, says Glaser. “When human beings are in sync, great music plays.” 

While Millennials have been heavily criticized for their obsession with technology, they have been evolving as collaborators, multitaskers and consumers of complex information. In short, they are becoming exactly the kind of employees and eventually a future leaders that an organization can leverage in today’s interconnected world.

“That’s not what I meant.”

If you’ve ever had that thought in the workplace, you’ve likely considered two choices: To clarify the situation or hold your tongue. Those who hold their tongues often do so out of habit to protect themselves, a pattern that develops when work culture drives staffers to feel belittled, embarrassed or devalued. In an instant, a smart, accomplished person – even an outspoken person -- can suddenly find themselves withdrawing. Without meaning to or even knowing about it, acompany loses the voice of a valued member.

Hit a wall? So many ambitious and talented leaders plateau and even regress once they “reach the top” of the ladder, mountain or organizational structure they’ve been climbing. There’s a simple reason this can happen, and it sometimes come down to conversation.

To reverse course, you must tap into Conversational Intelligence, a framework for knowing which conversations trigger different brain activities for constructive communication....

If you’re not being perceived the way you’d like, consider this: Do your words match the person you think you are?

They don’t always. Your ideas might be bold – intriguing even – but before voicing those ideas, you’ve sanded off their edges. Maybe you choose words that are safe or less profound because you’re afraid of rejection or damaging relationships. So, instead of using communicating your idea or even your real self, you avoid challenge entirely. Your words become less profound and all around less meaningful.